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Lynn McKee

Software Quality Professional, Industry Leader

I am Lynn McKee, owner and principal consultant at Quality Perspectives. My passion is helping organizations, teams and individuals deliver valuable software. I provide consulting on software quality, quality management, test leadership and testing. With 20+ years experience working with small to enterprise scale companies, I am adept at providing effective, adaptive and scalable approaches that align with the organization’s quality needs.

My speaking experience spans North America, Europe and Asia at EuroSTAR, STARWEST, QUEST, STEP-AUTO, QA & Test, TesTrek, TISQA, STPCon, POST, TWST, and CAST. Read More on my Speaking page. If you are interested in having me speak at your upcoming event, please contact me.

Experience Summary

  • Independent consultant with 20+ years experience in the software industry and a passion for helping organizations deliver valuable software.
  • Extensive experience leading the vision, design and implementation of quality programs.
  • Skilled in performing quality program assessments including pragmatic change management strategies.
  • Proficient in tackling common quality issues surrounding stakeholder expectations, requirements definition, managing code and environments, insufficient testing and executing the transition to operations;
  • Able to engage on programs using agile or waterfall methodologies and provide pragmatic approaches to meet immediate needs and evolve to long term goals;
  • Proven ability to lead small to large, complex projects providing leadership to 100+ member geographically distributed teams.
  • Strong project management skills focused on achieving project mandates through managing scope, schedule, budget, risks/issues, staffing requirements, quality, vendor relationships, and stakeholder expectations.
  • Demonstrated ability to lead transformational change, build strategic relationships, and motivate teams.
  • Substantial knowledge of the entire SDLC with leadership experience in project management, analysis, design, development, testing, cutover and operations.
  • Depth of experience leading all test phases including unit, system, system integration, user acceptance, and parallel; covering functional, integration, E2E, usability, compatibility, security, data migration, conversion, performance, and other forms of testing.
  • Hold certifications including Manager of Quality/Organizational Excellence, Scrum Master, Project Management, Managing People, Software Quality Assurance, and Software Testing.
  • Diverse sector experience including Telecom, Airline, Travel, Utilities and Oil & Gas.
  • Platform experience including Human Resources (PeopleSoft, Workday, SuccessFactors, SAP), Finance (SAP, Oracle), OSS/BSS (Netcracker, SingleView, CBP, ICMS, Custom), ARS/GDS (Sabre, Custom).

Read More on my LinkedIn profile or contact me for my resume.

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Software Quality & Testing 100
Quality Management 100
Assessments & Strategy 100
Coaching & Development 100
Project Test Leadership 100

Industry Involvement

Software Quality Discussion Group, SQDG

From August 2010 through August 2013 I was on the Board of Directors for the Calgary Software Quality Discussion Group, SQDG. The SQDG is a community of software professionals dedicated to the exploration of all aspects of software quality. The SQDG provides software professionals with a means of sharing their experiences through a monthly discussion forum with guest speakers from industry and academia. Read More on the SQDG website.

Association for Software Testing, AST

From August 2010 through August 2012 I was on the the Board of Directors of the Association for Software Testing, AST. The AST is a professional non-profit association that is dedicated is dedicated to advancing the understanding of the science and practice of software testing according to context-driven principles. AST also hosts the annual CAST Conference. Read More on the AST website.

Weekend Testing Americas, WTA

In 2010 I co-founded the Americas chapter of Weekend Testing with Michael Larsen and Joe Harter. Weekend Testing is an international organization with a vision to improve the craft of software testing through collaborative learning. The group provides a platform for software testers to collaborate, test various kinds of software, foster hope, gain peer recognition, and to be of value to the community. Read More on the Weekend Testing website.

Calgary Perspectives on Software Testing Workshop, POST

In 2009 I co-founded the Calgary Perspectives on Software Testing Workshop, POST, with Nancy Kelln. POST was an annual invitational peer conference for software test practitioners. The conference was held over a weekend and is focused on a single topic central to the practice of Software Testing. Unfortunately the POST workshop is no longer active.

Testimonials

  • Be the change that you want to see in the world – that’s Lynn. She can easily convince people to change the way you think or the approach of testing for the betterment. She is the kind of person who enlightens people by her thoughts and methods in the Testing world. Her amazing energy, positive attitude, motivational talks, convincing skills and her ways of conveying ideas through games and fun would be an asset to any company she works for. I hope she continues to impart her innovative and best in class software testing methodologies to many more companies in the Testing industry.

    Catherine Appavoo
    Test Analyst
  • Lynn is a passionate, driven, competent, and highly intelligent leader. Her energy is infectious and her commitment to quality is unparalleled. While I worked with her, she provided me and my teammates continuous feedback and a significant amount of mentoring. Her knowledge of quality assurance practices and processes is unquestionable. Alongside that knowledge, she brings a unique ability to tailor approaches so that they fit in with the needs and culture of the organization. This was especially evident to me during our implementation of Data Warehouse and Business Intelligence solution. During the early phases of the project, she was able to merge concepts from traditional functional testing methodologies into an approach that helped a large, complex, and difficult project deliver a high quality solution.

    Mike Heinrich
    Senior Consultant
  • Working with Lynn was a wonderful learning experience. She played a vital role in setting up testing team at WestJet in a short period of time. She successfully implemented continuous process improvements and other quality initiatives at WestJet which led to enormous improvements in the quality of deliverables. Her tips and tricks in collecting various metrics and measurements and also to co-ordinate with the teams remotely located was something a unique skill. It was not only WestJet testing team who was benefited with Lynn’s leadership but also a great learning to the teams from other organization who worked with her. She is also a very good people manager. She was very well appreciated by our team members as well as our management for her professional business approach, commitment and timely involvement.

    Girsh ChanneGowda
    Sr. Manager
  • Lynn brings great passion to the craft of software testing. Her drive to create and support the Calgary POST workshop has created a wonderful event that truly encourages learning and discussion.

    Keith McIntosh
    CEO & President
  • Lynn is one of the best managers I’ve had. She cares a lot about the people she works with and her positive attitude is unparalleled. She doesn’t sweat the small things and when something needs to be done she’s always up to the challenge. She has taught me to see testing in so many different ways even when I think I’ve seen it all. She is a great advocate of Context Driven Testing and just overall an invaluable person to have in the organization.

    Sam Truong
    Consultant
  • Lynn makes testing fun and approachable from any perspective. Not only is she an excellent speaker, she motivates you to really question why you’re testing the way you are. Her care and passion of growth for her team is unparalleled in the industry. Working with Lynn was such a pleasure and am already missing her!

    York Kwan
    Sr. Test Analyst
  • Lynn’s energy and excitement readily shows her passion and love of testing. She is a fantastic teacher and leader. I highly recommend attending any of Lynn’s workshops – I am always amazed at her ability to think on her feet and motivate her audience.

    Marianne Murray
    Test Manager
  • Lynn is a well rounded Quality management professional, mentor, coach and an able leader. Highlights of working with her are:

    * She is inspiring and imbibes tremendous respectability with every roles and responsibility in the QA management hierarchy.
    * Pragmatic and confronts QA related issues and expedite ideal and meaningful solutions.
    * Creative and passionate towards delivering caveat to the cause of Software testing.
    * Strong proponent of innovative QA approaches and philosophies to validate Business drivers, needs, risks along with technical solutions rather than traditional QA metrics base.

    It would be great pleasure to cross paths in the broader QA world at all times.

    Ramesh Magadi
    Test Lead
  • Lynn gave me the confidence to sit in front of a CIO as a Test Manager and stating without a doubt that I am not in the business of approving releases but I am in the business of providing information to the stakeholders in order for them to make an advised decision on whether the software is or is not ready to move to production. For that I thank her.

    Florin Ursu
    Director of Quality Assurance
  • Lynn is one of the best managers I had who naturally serves as an inspiring mentor for the whole staff. Lynn is highly technical and with a background of years of IT experience worth as an educator, Lynn exhibits strong interpersonal skills and a unique capacity for empathy. These qualities most notably translate in her ability to motivate a team to care about its project and be invested in the project’s success. Lynn is the go-to person for conflict resolution and problem solving; though she’s never one to draw attention to herself, Lynn’s positive attitude and the respect for others feel toward her are palpable.

    Lubna Jahan
    Test Lead
  • Lynn is THE BEST QA manager I have come across in my career as an QA Analyst. At WestJet, she firmed up the QA practices, integrating QA with the development team. She established the vision and mission for the QA team. She expanded the team by hiring a mix of junior and senior QA resourses. All along, she has been a great mentor to the QA team. She is very passionate about QA and she successfully created high visibility for QA in the organization. Her energy and enthusiam is highly commendable. She is an asset to any organization she works at.

    Daya Narendran
    Sr. Quality Assurance Analyst
  • Having worked with Lynn at both WestJet and AESO, I can vouch for both her knowledge of QA best practices as well as her unbridled enthusiasm. Lynn was instrumental in setting up the QA Centre of Competency at the AESO which resulted in higher quality products being released to production. I would welcome the opportunity to work with Lynn again anytime.

    Bruce Comstock
    Project Manager
  • I was fortunate to work along side Lynn while at the AESO. In her capacity as QA Competency Lead, I was one of the project managers that was able to tap the resources and strategies that she brought to the table. I can honestly say that there was an obvious and observable difference that her competency group made on projects. I can also say that you rarely meet leaders that are so passionate about what they do and the teams they support. Lynn fought for and earned respect throughout the organization, and has a loyal following of QA resources that are better for her support and leadership.

    Ben Tsui
    Project Delivery Manager and Methods Coach
  • Lynn worked with us on the implementation of the Compensation Module of SuccessFactors. I would highly recommend Lynn as she brought deep expertise in the area of our testing strategy with a focus on delivering a quality solution. Lynn brings a high level of professionalism and enthusiasm in addition to a keen ability to relate to business requirements and systems solutions. I would highly recommend Lynn, and would partner with her again in the future.

    Erik Kaack
    Business Lead
  • I have been impressed over the last several years with both the amount and quality of the effort that Lynn has put into the the local testing / quality assurance community, and indeed the profession. Software Testing Workshops such as POST require a lot more effort than anyone ever expects. The benefit they bring to the testing community, our clients and our employers spreads farther than most people realize. I am glad to have this continuing opportunity to work with Lynn.

    Sherry Heinze
    Test Consultant
  • Lynn is one of those rare leaders who is not only a fantastic leader of people, but also a leader in her chosen field. She has a passion and an energy for her people and for Testing, and this shows in her work. She is an advocate for the craft of Software Testing and the Testing/QA industry is better with her in it. On a more personal note, I’ve learned a great deal from Lynn in the time I’ve worked with her and I look forward to our paths crossing again in the future. She knows exactly when and how to motivate people and create the space for them to grow and be successful. I would not be the leader that I am today without her guidance and mentorship, and I thank her for that.

    Jason Kowaluk
    Test Manager
  • Having the opportunity to work with and learn from Lynn has been such a wonderful experience. It is very rare that you find someone that you cannot wait to learn more from. When Lynn teaches the entire room is captured. Lynn’s knowledge and drive toward Context Driven Testing allowed my team to test in a new way. I feel that this has fundamentally changed who we are and has made us better advocates for our stakeholders. It was inspiring to learn from her and I look forward to any opportunity to work with Lynn in the future.

    Tanya Zurawiecki
    Test Manager
  • Leaders like Lynn McKee do not come along very often, Lynn is a true visionary within the field of software testing and an inspirational speaker on the subject of Context driven and Agile related testing, both essential within today`s software development and project delivery arena.

    I feel privileged to have worked with and be coached by Lynn while at Shaw Communications. Lynn is adept at encouraging and growing her team members into additional roles and responsibilities via trust and empowerment, all for the good of the individual and the project. I would recommend Lynn to anyone that wants and needs their Software tested quicker and better than ever before.

    Martin Hore
    Test Consultant
  • Lynn is one of the best among all managers I have ever worked with. She is very proactive and energetic person, has the ability to make good, sometimes bold decisions. Her proficiency and intelligence makes Lynn to view solutions instead of problems. She is an advocate of Context Based Testing and Testing Vs Quality Assurance. She brought up a better testing culture to the organization. She has a very positive attitude towards work. It’s an authentic pleasure working with her as she is an open minded strategist.

    Kapila Dissanayake
    Test Analyst
  • The POST peer conference is a great opportunity fort those in the Calgary area (any beyond) to get together, discuss and share ideas related to software testing and software development in an environment that actually takes the “confer” part of conference seriously. As a LAWST style conference, participants get to ask questions, and discussion goes until the discussion finishes. Lynn and Nancy (Kelln) have put together a terrific forum that encourages others to participate (as a Californian, i found the trip to Calgary wholly worth it, and learned a great deal from the time I was there). Go, participate, learn from your peers. I think you’ll find it time well spent.

    Michael Larsen
    Software Tester, Writer, Instructor and Podcast Producer
  • Are you in #testing and feeling dispassionate? Just talk to @lynn_mckee for 5 mins and I assure your motivational levels will reach 100%.

    Mauri Edo
    Senior Quality Engineer

Consulting Services

Assessments
Practice Definition & Implementation
Leadership & Development Coaching
Program and Project Test Management

Speaking Opportunity?
I would LOVE to speak at your event. Contact me!

Contact

  • Lynn McKee
  • Quality Perspectives Inc.
  • Calgary, Alberta, Canada
  • (403) 862-6285
  • www.qualityperspectives.ca

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