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Posts tagged: Testing

Almost a Year Since Writing!

By , February 8, 2013 4:03 pm

Yikes! I just realized it has been almost a year since I have managed to write a blog post or publish an article. I have been super busy at my current organization. It has been an exciting year leading the transformation of testing but it has also made it nearly impossible to find time to write. Hmmm as I write that I realize it is really a choice to MAKE time to write. I suppose the truth is I have poured all of my time and energy into this transformation and have truly loved every second of it.

Although the new year has long since passed, I will make a resolution to write at least two blog posts this month. I have a good deal of exciting experiences to share. Be back soon!

New Additions to the Mnemonic Listing

By , April 6, 2012 9:49 am

I am happy to share I have just recently posted two new additions to the Testing Mnemonic listing. Michael Larsen and Albert Gareev gave me a heads up about these new mnemonics and articles they had published in the ST&QA magazine. The mnemonics are TERMS and CRUMBS.

TERMS

Test Automation Mnemonic by Albert Gareev
T – Tools & Technology
E – Execution
R – Requirements & Risks
M – Maintenance
S – Security

Read more on the TERMS mnemonic in the 2012 Issue 1 edition of the ST&QA magazine.

CRUMBS

Test Automation Mnemonic by Albert Gareev
C Confirmation, Coverage Criteria & Complexity
R Risk, Robustness, & Reliability
U Usefulness & Usability
M Maintainability & Manual Effort
B Basis & Bias
S Span, Separation, & Security

Read more on the CRUMBS mnemonic in the 2012 Issue 2 edition of the ST&QA magazine.

Both of these magazine references require a membership with Software Test Professionals, STP. I have asked Michael and Albert for additional links to free sites so you can get more details.

“The Thinking Tester”, CAST 2012 Conference

By , March 21, 2012 11:20 pm

I am excited to be presenting again at the upcoming CAST 2012 conference July 16 – 18 in San Jose, California! This is the 7th annual Conference of the Association for Software Testing and my 4th year attending.

This year I will be delivering a workshop on “Thinking About Testing as a Service”. You can read more about my session on the CAST 2012 Sessions page. There are many exciting sessions and workshops being offered this year. Be sure to check them out!

From the AST website, here is a summary of this year’s exciting conference:

The theme of this year’s conference is “The Thinking Tester”: an exploration and celebration of on-the-job creativity and critical thinking in software testing.

Thinking testers question not only the product and its technical context, but the circumstances they find themselves in. What is the whole project context? What are the rules, the conventions, the unspoken assumptions? What are the constraints and risks?

Thinking testers challenge themselves and their team-mates to test effectively and efficiently with integrity and skill. Thinking testers neither blindly follow methodologies or standards, nor automatically reject them. They evaluate the merits of different approaches and adopt those best suited to a given problem set, according to their professional judgement. Thinking testers invent new solutions to old and new problems. They challenge apparent project or organizational constraints and devise clever workarounds for those they can’t change. They educate customers and teammates about the benefits of an open-minded approach to testing. Where necessary, thinking testers speak truth to power.

The CAST conference is always my most favourite conference to attend each year. CAST is also the first conference I recommend to software testers who are passionate about learning and are looking to engage in thought provoking discussions. The format of the CAST conference is unique and focuses on the “confer” in conference. Read more about the CAST format here.

See you at CAST 2012!

A Need to Learn Things First Hand

By , August 31, 2011 3:59 pm

This week I tried canning for the first time. It was exciting for me as I had seen my grandmother canning jams, pickles and more when I was a kid but did not have an opportunity to learn from her. After much consideration I decided my first attempt would be to make raspberry jam. With careful planning I read as much as I could about canning and at least 20 different recipes. I was surprised by all the different approaches and the numerous tidbits of advice provided regarding pectin vs sugar, freezer jam vs boiled jam, sterilization techniques, boiling times by altitude, and general references to “this works” and “this doesn’t work”.

My gut response to all the advice I was reading was interesting to me, particularly the advice on using pectin. After reading much advice on simply using pectin to make canning quicker and easier, I was convinced NOT to use it. Subconsciously the advice made me want to try the more challenging technique even more. For those who have not canned before I will elaborate on the pectin debate. Pectin is naturally occurring in fruit although some fruits contain very low amounts and this can affect how well the jam “jells”. To increase the chances of ensuring your jam “jells” every time, many recipes simply use a pectin additive which is extracted from apples. Many folks debate whether the pectin affects the flavour of the jam and whether the old fashion approach to making jams is more natural.

Despite all of the advice that pectin would make my canning experience more enjoyable, I ended up determined to try making my jam without the pectin additive. I was delighted to find my jam “jelled” just perfectly and the end result was fantastic! Mmmmm homemade jam.

Next I moved onto raspberry-blueberry, raspberry-rhubarb, and strawberry recipes. Along the way I found I stumbled into several traps and challenges that I had read about in my early preparation. The strawberry jam was the most challenging. From early on it foamed up like crazy, something I read about and heard you should use butter to prevent. Did I do that though? Nope, I wanted to see what would happen for myself. Next, I had to boil it for a very long time to achieve the “jelling”. Yep, there were lots of warnings about this too and recommendations to just use pectin with this particular fruit. Of course I skipped that “sage old advice” and stuck to my goal of using no additives.

Stubborn you might say? Perhaps, I was being stubborn but I think it is a more a matter of needing to learn things first hand. Seeing something for yourself is very different than trying to glean the insight from someone else. As children we are the same way. How many times do you tell your child not to do something and they just can’t stop themselves from doing it anyways! There is so much to be gained from the experience of trying something even if the end result is not what you were hoping for.

The same message is true in software testing. However, I often find that courses, conferences, coaching sessions, and even collegial conversations to be filled with advice on how to avoid pitfalls, traps and difficult situations. While this advice is valuable insight, at the end of the day many people are likely to employ the very approaches, techniques and tools they may have been cautioned to avoid.

A recent experience rings very true to this for me. Over 10 years of my experience in IT has been on traditional software projects with several of those being large, enterprise wide initiatives. When a good friend of mine accepted a role on a very large project, my head filled with warnings and mine fields to share. As the project got underway my friend and I shared numerous conversations, discussing insight based on my experience on similar projects. However, as the months passed my friend found herself in many of the mine fields as I had warned her of, and as can be expected, had stumbled across a fair number of new ones too.

We have talked about how the project unfolded many times and it has been interesting discussing the insights that can only be gained by experiencing something for yourself. Sometimes in the moment of success or failure you hear a distant voice reminding you that things might happen this way. I had this exact moment when my strawberry jam began foaming like crazy! My memory was triggered and I tried to recall all the tips and tricks I had read about. In the end I tried a few different ideas, a combination of sage advice and my own ideas, and the jam turned out wonderfully. Along the way I gained insight into the advice I had read about but more importantly gained first hand experience into why “this works” and “this doesn’t work”.

“If you hold a cat by the tail you learn things you cannot learn any other way.” – Mark Twain

Countdown to CAST 2011

By , August 2, 2011 10:39 pm

I am really excited to be heading to my fourth consecutive CAST conference next week! The Association for Software Testing is hosting the sixth annual Conference of the Association for Software Testing, CAST 2011, in Seattle, Washington on August 8th – 10th.

As noted on the AST website, “This year’s conference promises to be the most unique to date, it will be the first Context-Driven Testing conference to ever be held. This year’s program features some most outspoken context-driven testers in the world. This international gathering will span three days in August and offer attendees the opportunity to discuss, debate, question, and learn about Context-Driven Testing.” I am an advocate of the context-driven approach and am keen to see the direction some of the sessions take. I think the talk I am looking forward to the most is the tutorial Context-Driven Test Leadership by James Bach. This will be my first time seeing James present on the topic of leadership and I am looking forward to his perspective on many aspects.

As much as I am looking forward to the conference content, I am just as excited for the opportunity to reconnect with friends and meet new people passionate about software testing. The conference schedule includes a diverse group of international presenters, some of whom I have been looking forward to meeting for several years now.

I plan to tweet like crazy and hope to to crank out a couple of blog posts as I am going as an AST board member and attendee but I am not presenting. I am looking forward to focusing on attending some great sessions and participating in all of the facilitated and non-facilitated (hallway) “conferring” that makes CAST so unique.

Deception Dangers with Metrics & Measurements

By , April 8, 2011 1:25 pm

This year I decided to tackle presenting the dangers inherit with metrics and measurements. The topic has been well covered in books, articles, and blogs and I was fortunate to have such great material to learn from. I am passionate about encouraging people to understand the many ways we can be deceived.

I cover many concepts in my presentation including:

  • What is Measurement?
  • Why do we Measure?
  • Measurement & Context
  • The Qualitative vs Quantitative Debate
  • Deductive & Inductive Reasoning
  • Entomological & Ontological Assumptions
  • The Positivism Viewpoint & Empiricism
  • The Post Positivism Viewpoint Including Reality, Observations & Perceptions
  • Orders of Measurement
  • Measurement Models and Validity
  • Construct Validity
  • Abstraction & Aggregation
  • Measurement Side Effects
  • Inquiry vs Control

The emphasis is on asking “What is the question we are really trying to answer?”. It is important to understand that measurement is difficult as many things we seek to measure are subjective: complex, qualitative, non-repeatable, and involve human judgment or human performance. This is further complicated when we develop complex, scientific models in our attempt to measure more accurately. We need to question the validity of our models and understand concepts such as construct validity, abstraction and aggregation.

We must also understand that measurements do not have validity, only our inferences or conclusions can have validity. Be mindful of the notion of truth and the need to be critical of our ability to know reality with certainty. This combines the affects of epistemological and ontological assumptions, causal inference, confirmation bias and many more factors that result in ill-informed conclusions. Combine qualitative and quantitative measures and triangulate to get a better handle on reality.

Managers need to think carefully about the potential side effects of measures. People tailor their behaviour to things that they are measured against and behaviours change in predictable ways to provide the answers management is looking for. Beware of these effects. Better yet…stop measuring testers in terms of test case production and bug counts!

It is imperative that metrics and measurement are used for inquiry vs control. Remember to use numbers to illustrate stories; watch out for numbers becoming placeholders for stories. Stop providing metrics and measurements solely in the written form, delivered by email, with the hope your stakeholders are drawing meaningful conclusions from them. Establish regular opportunities to have conversations with your stakeholders about your testing efforts and the value of your team within the organization. Educate your stakeholders on the importance of discussion to provide the rich descriptive detail that sets quantitative results into their human context.

I am hopeful you will check out my presentation Deception Dangers of the Numbers Game. I encourage you to research these dangers and strengthen your understanding of how we deceive ourselves. At the end of my presentation you will find three pages of great references to use as a starting point. I also welcome the chance to chat on Skype @lmmckee or Twitter @lynn_mckee.

POST Workshop 2011 Another Success!

By , March 14, 2011 11:26 am

The 2nd annual POST Workshop wrapped up this past weekend and it was another great success!

Last year Nancy Kelln and I hosted our first ever POST Workshop on the theme “Perspectives on Your Most Powerful Testing Skill”. The workshop was a great success with fantastic feedback from our attendees who came from across Canada. In the months leading up to and including the weekend we learned a great deal about hosting such a workshop. As this year’s event neared we were excited but thankfully much less apprehensive about how the event would unfold.

Nancy and I are very thankful to all of this year’s attendees who shared their time, energy, and valuable perspectives on our theme “Test Estimation: The Facts and Fictions”. Each presentation was insightful and there was excellent discussion throughout the workshop. We kept our amazing facilitator Sherry Heinze very busy tracking the flurry of colored facilitation cards! A special thank you to Malini Mohan Kumar who traveled all the way from India to attend the workshop.

I will be updating the POST Workshop website, www.postworkshop.ca, very shortly with a recap from the workshop including a collection of photos from this year’s event.